Privacy Policy
This Privacy Policy explains how Pure Health & Wellness collects, uses, and protects your personal information when you browse this Site or place an order. It should be read together with our Terms and Conditions.
1. Information We Collect
When you browse this Site or place an order, we may collect:
- Name, email address, phone number
- Delivery/billing address
- Order history and product preferences
- Payment information, processed directly and securely by PayFast — we do not see or store your full card or banking details
2. How We Use Your Information
- To process and deliver your orders
- To communicate with you about your order (confirmations, delivery updates, queries)
- To send marketing communications, but only where you have opted in — you may unsubscribe at any time
- To improve the Site and our product range
3. Sharing of Information
We do not sell or rent your personal information. We share information only with:
- PayFast, to process payment securely
- Our courier partner, for delivery address purposes
- Service providers who help operate the Site (e.g. hosting), bound by confidentiality
4. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Under POPIA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to any legal or record-keeping obligations
- Object to or opt out of direct marketing at any time
6. Cookies
This Site may use cookies to improve browsing experience and understand how visitors use the Site. You can disable cookies through your browser settings.
7. Information Officer & Contact
Estè-Mari Radyn
Healthshoppure@gmail.com
8. Changes to This Policy
This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated effective date.